Steinway Family Dental Center

Brittany A. 

on Yelp

6 years ago

I came here for the first time in December and everything was good. Just got a cleaning and the staff seemed nice and friendly. I went back today for another cleaning. They said I was going to be charged a large deductible because I need to get a deep cleaning. They said that it's necessary because my gums bled during my last cleaning, which could mean I'm developing gum disease. Doesn't everyone bleed during cleanings? No dentist has ever told me that before. I argued and said they didn't mention this during my last visit. ... read more

Nasser I. 

on Yelp

6 years ago

Very very bad experience, hanger for money as you never seen, I visited the office fo re root canal they said we have to wait for insurance authorization, I called after a month, they told me they still waiting for approval so I doubt it and call the insurance to figure out they never contacted my insurance for authorization, 2 days later they did, after 4 weeks I called my insurance I was told they approved my case 2 weeks ago , so I call back family dentist they told me they just got the approval today and were about to ca... read more

Lauren R. 

on Yelp

6 years ago

SCAM ARTISTS!!!!! I came here for a cleaning on December 31. The dental hygienist tried to sell me on how it is imperative and emergent that I receive some procedure on my teeth that day, being the last day of the year (for insurance purposes). That my teeth do not align correct when I close my mouth. She tries to convince me that I can put it on my credit card (something like $5,000) then have the insurance reimburse me bc it Insurance approval would not be that immediate. Ummm... what?!? I've never even had a cavity in my ... read more

Glen B. 

on Yelp

6 years ago

Do NOT use this dentist. They seem to have some sort of shading thing going on with billing. We joined them because they were covered by our dental plan and now they are billing our insurance as if they are NOT within network. I'd be very wary of them!!! 

G A. 

on Yelp

6 years ago

BEWARE ALOT OF MISINFORMATION AND OVERCHARGING ALWAYS OPTING FOR THE HIGHEST POSSIBLE CHARGE OVER PATIENT CARE!! I've had more than one problem but my latest problem I had a root canal that was necessary I was told halfway through the root canal that they would not be able to do the whole thing that day. I was told that if I didn't come back within a couple weeks that the tooth itself would break and it would have to be extracted then im given another appointment for 30 days!! In direct conflict what the doctor said. Now i... read more

Walter j. 

on Yelp

6 years ago

Glad to have read all the reviews before I pulled out my wallet. I was scheduled to have work done today. One root canal 2 crown lengthening then 3 crown replacement. Cost 5600$ plus insurance pays 1250$ for root canal total 6850$ I showed up for the procedure but asked for detailed billing. I was told they will explain after the treatment. I insisted I want to know before. Yesterday when I was there to discuss a treatment plan I went home and started thinking. I felt I was being pushed into believing my mouth is a total me... read more

Arnela G. 

on Yelp

6 years ago

They don't even deserve 1 star. Steinway Family Dental is the absolute WORST dental office. First off, they are extremely money hungry and will preform procedures on you that you didn't even need in the first place. They tried to convince my mother that she needed a highly extensive and expensive procedure done on her that she didn't even need. We confirmed that she didn't need the procedure after going to a well known great dentist. Secondly, they can't even do their jobs correctly. A few years ago, I got all of my fillings... read more

Rachel B. 

on Yelp

6 years ago

I went for the first time six months ago because they were offering a new patient special. I thought the services were okay, but I was told certain things about my teeth I have never been told before. I decided to come back six months later despite being very annoyed with how aggressive they were in trying to schedule my appointment. Non stop phone calls until I finally scheduled one. Again, I was told by a different hygienist things I have never been told before and felt like she was trying to up-sell me the entire time, in... read more

Sylwia N. 

on Yelp

6 years ago

Please do not use their services. They would either talk you into getting something you most definitely don't need or charge you for services that were never provided to you! It happened to me twice - the review of them charging 3k for "the best ever" crown for your root canal is true, it happened to me as well ( I called my insurance and found out that the docs looked for a crown that the insurance did not cover so they could charge me for it, but the insurance could pay for any other good crown). They just did it to me aga... read more