Steinway Family Dental Center

Zachary K. 

on Yelp

10 years ago

The dentist and hygienist there do a more than adequate job but the folks managing the office and the day to day business employees are some of the least organized people with which I've ever had to deal. On at least 4 occasions I had to come to the office only later to find out there was no need to have an appointment, they didn't get the necessary clearance from my insurance company (although it would have been very easy to do if they understood proper policy/procedure), or the dentist I was suppose to see was not even in... read more

Johnny O. 

on Yelp

10 years ago

I'm giving this review one star because the facility was clean. Other than that, this was the worst dental experience I have ever had, on all counts. Also, never trust a place that requires payment before the actual service. 

Liz C. 

on Yelp

10 years ago

Getting an appointment here was very quick and there were many appointments available even though I just booked the day before hand. Not a lot of booked appointments, probably because of the terrible reviews that they have.. I got set up with Dr. Day, who was really nice and attentive, and when I came in for another cleaning, the hygienist was very detailed and gave me great advice about cleaning my teeth. Equipment and office was very fancy and new. They are a bit pushy about trying to get sealant on my teeth, which I've n... read more

Nelly N. 

on Yelp

11 years ago

I came here because it was conveniently located to my gym and I was in need of a cleaning. There was a kind man promoting in front of the business as I walked by and he convinced me to give them a try. I booked my appointment for the next day. Well I arrived shortly before my 11am appointment and was greeted by a pleasant receptionist. Upon completing the new patient paperwork which was quick I asked for the procedure time estimate. She told me that I should be called back shortly and the cleaning should only take 45 min... read more

Tiffany A. 

on Yelp

11 years ago

Thought I would write an update to my last review in April 2013 since the staff is insistent that I'm not accurately portraying my experience. After my last post, another filling that Steinway Family Dental did fell out last summer. I had to go to another dentist as an emergency patient. I was told that there was decay left where the filling was done. I had to pay to have the cavity filled. The other two teeth next to it, which Steinway had filled, also had decay.All in all, I've had to pay about $5000 to get a root canal an... read more

gabrielle h. 

on Yelp

11 years ago

Unless you have money to burn, don't bother coming here! I was referred to Steinway Family Dental by a friend who goes to them for cleanings, etc. My rear molar has been cracked in half, was giving me a lot of pain, and from the looks of it was rotten. I have no insurance, so they told me the consultation would be $60 and I came in to have it looked at and see what my options were. The dental assistant came in and took an x-ray of my tooth and I waited for the doctor. Finally he came in, and I fully expected a regular dent... read more

Peter M. 

on Yelp

11 years ago

In short, I'll never come back nor recommend this place to anyone. Don't go here. Save your time and money. Also, their DemandForce.com reviews lack a certain level of detail you'd expect from actual dental patients. Thanks, Carrie. My story: I had some tooth pain I was looking to get addressed. After taking X-rays, they called and had me come in for a preliminary consultation. The wait times are horrible, so there's that to consider. Finally brought in and sitting in the chair, I'm told by a doctor I've never met that I... read more

Yeun C. 

on Yelp

11 years ago

The staff is very pushy and money hungry. After the first time I declined a procedure, they sent another man to speak to me and try to convince me. After i repeatedly declined again and again, they still made me an appointment (for the procedure I declined). I never went back. Also, the hygienist who cleaned my teeth was unprofessional, probably straight out of school. She was scared to touch my teeth. I personally brush my teeth harder than that. Water was dripping down my face, my clothes and my back. At the end of the cle... read more

Partly P. 

on Yelp

11 years ago

this is the worst dental office i've ever experienced, they even charge if you want your xray information to go to a better office! and they make you pay in advance, so i thought for sure something was up. the actual dentist didn't barely looked in my mouth when he came in, he just looked at the xrays and said i was good. there was no talk about the state of my teeth, like previous fillings and such. we only talked about filling a chipped tooth, which i've had for a decade, and 2 other dentists said it was merely superfic... read more