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Steinway Family Dental Center
- Dentists
- Long Island City, NY
About this business
Location details
32-50 Steinway Street, Long Island City, NY, 11103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went for a Root Canal a couple of years ago and I did not enjoy the experience.Dr Malakov was almost sadistic when after I expressed that I had pain while he was drilling my tooth he continued to drill for like a second more before he stopped. Prescribed me an old antibiotic from the 80's to take and also broke my wife's tooth when he was doing a procedure on her.The place is more like a sales convention than a dentist office.......
Business response:
We are glad to hear from you. But a more accurate reflection of our office is on "Demand Force." Click http://www.demandforce.com/b/Steinway-Family-Dental-Center?ht= Our office feels that positive responses on Yelp are not always shown.
Went to another dentist (who cost a quarter less...). Turns out I had 4 cavities, not 8 like Steinway Family said. Imagine... I was going to pay 1600 for cavities I didn't even have! I told my new dentist that I supposedly have 8 and he told me that he sees some leftover glue stuck to my teeth from the braces I had in years back. He showed my teeth with mirrors and x-rays, so that ensured me. So either the dentist I saw at Steinway didn't make the right assessment or he was lying to me... ALSO... this is pretty funn... read more
Business response:
Dear Sunny, You are absolutely entitled to a take-home whitening kit because that is what you paid for. However, you still have to be a candidate for it. The only point our dentist was trying to convey was the take-home whitening kit cannot be used on patients with sensitive teeth due to cavities, tarter, and other pre-existing conditions that require consultation. A cleaning would make the whitening process faster and less painful. Whitening kits cannot be given in the presence of cavities or periodontal disease. This is c... read more
I really don't revel in writing a bad review. No one likes to go to the dentist right? But this place has a serious lack of diplomacy and beside manner. There is a lack of communication on every level so ask a lot of questions or you will have some seriously unpleasant surprises. I spent a lot of money on a cap that doesn't match the color of the rest of my teeth. I just don't know what they expect people to think when they leave that place. Cranky dentists, nebulous prices, lots of up-selling as if you were being sold a car... read more
Business response:
Hi Edward, Can you please give us a call at 718-728-3314 so we can help resolve this issue, go over your case and get you reimbursed? Your satisfaction is very important to us. Thank you.
Hi evereyone read this one carfully I went today to get my theeth clean the service was very bad and the girl who did my cleaning was very pushy trying to convince to get more treatments I dont like them, I will never go there again!!!!!!!!!!!!!!!!! They told me that I need to see Dr Victor to get an implent when he came to see me he don't wash his hand or wear gloves !!!!!!!!!!!!!!
Business response:
Our dentists and hygenists take special care to adhere to high sanitory and cleaniness standards. All of our medical equipment and supplies are not only sterile, but new as well. Without a question, our team takes extra care to see each patient after sterilizing their hands and wants our patients to feel comfortable during each treatment. Our head doctors have more than 30 years of experience, and if we add our associate doctors and specialists, our team has over 100 years of experience collectively. Our staff is encouraged ... read more
I can't be more disappointed. After being really nice and trying to make me pay all the $2600 for one tooth, they decided to try a different approach. Hey, let's check if you are eligible for a loan. I said, OK, let's check. Nothing will happen if we check, right? But nooo.. Few days later I get a brand new credit card in my mail that I NEVER AGREED UPON!! When I went back to the office turns out that I have filled out their "application" and that I wanted the card which is completely not true. Those people just got me into ... read more
I'm not finish with my experience as of yet at first I thought they were good...Teeth cleaning was good. However, as another reviewer wrote my temporary crown also fell out not even one day after it was put in... isn't it suppose to last like two weeks??? I'm hopping my permanent crown is going to be better... Why I gave it two stars was ...when I first went in I was told I was gonna get my wisdom tooth pulled I have insurance so I assumed I was covered... nope but they wait until i'm in the chair after waiting a hour and a... read more
I'm not a nitpicker. It takes quite a bit to make me angry enough for a 1 star review. However, I went here to have a crown put in about a year and a half ago. Not only did the temporary crown fall out within a day, but a few seconds before putting in the permanent crown, they told me I probably should've gotten a root canal instead. Wait, what? They also happened to stumble upon a cavity while they were fitting me for the temp crown, yet they didn't see it a few days beforehand when I went in for a cleaning and che... read more
Business response:
Hi Carissa, Please call me at Steinway Family Dental Center. I would really like to hear from you. Carrie Moncrieffe PR Coordinator Steinway Family Dental Center Ph. 718.728.3314
Frequently asked questions about Steinway Family Dental Center
How is Steinway Family Dental Center rated?
Steinway Family Dental Center has a 4.4 star rating with 1,238 reviews.
When is Steinway Family Dental Center open?
Steinway Family Dental Center is closed now. It will open tomorrow at 8:30 a.m.