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Riverside Center For Esthetic Dentistry

4.9
  • Dentists
  • Riverside, CA

About this business

DentalDentists

Location details

3777 Tibbetts St, Riverside, CA, 92506, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 2:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.9270 reviews
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C C.'s profile image
C C. 
rating
10 years ago

I loved Dr. Fernando Jacobs and his amazing staff. I'm not insured, and I needed my wisdom teeth removed. Not only was I impressed with the payment options available, my visit was quick and efficient and virtually pain-free. I even got an appointment the same day I called. Dr. Jacobs was kind, courteous, professional, and very personable. He made my visit extremely comfortable and even fun. I have never liked going to the dentist. Who does??? But I am happy to say that this was a great experience. Now my top two wisdom teeth... read more

Rita M.'s profile image
Rita M. 
rating
4 months ago

I left this office in tears -- please be kind to patients like me Please read this before booking your consultation. My experience today broke my heart, and I hope no one else ever feels the way I did. I don't usually write reviews, but I feel I need to share what happened so nobody else goes through this. After going through two failed denture experiences -- one paid out of pocket and one through my insurance -- I've been toothless for nearly six months. I've lost jobs, struggled to eat, and carried so much anxiety from ... read more

Leslie J.'s profile image
Leslie J. 
rating
4 months ago

I left this office in tears -- please be kind to patients like me Please read this before booking your consultation. My experience today broke my heart, and I hope no one else ever feels the way I did. I don't usually write reviews, but I feel I need to share what happened so nobody else goes through this. After going through two failed denture experiences -- one paid out of pocket and one through my insurance -- I've been toothless for nearly six months. I've lost jobs, struggled to eat, and carried so much anxiety from ... read more

Wendy A.'s profile image
Wendy A. 
rating
3 years ago

I thought my appointment was a new patient visit, as well as a consultation. I paid my $89, per the mailing, but I didn't receive any of the things it promised. I'm on the hook with another dentist for 2 crowns and an implant because Care Credit has already charged me for those. Wish I'd known that Dr. Jacobs takes Care Credit also, because I would have come to him in the first place. Regardless, I called my insurance when I left his office and found I can change my HMO plan to a PPO plan, but not until September when they h... read more

Mario R.'s profile image
Mario R. 
rating
3 years ago

I was referred here by the VA and after my first appointments I never returned. The front staff was welcoming and friendly and even knew me by name. The reason I won't be returning or asking to return is because the manager treated me poorly. At first I didn't know she was the manager. She's an older lady and she came into the room to have me sign papers. She was not welcoming or friendly. I would have not noticed this was out of the norm, but I heard how she spoke to other patients and I did not receive that respect. I can ... read more

J S.'s profile image
J S. 
rating
3 years ago

This place has by far the WORST treatment coordinator. Everytime I have been quoted incorrectly and have had surprise bills. I have been fighting with them about bills from a year ago. They keep sending statements threatening to send me to collections. Manager won't bother to compromise even tho it was HER fault. I have never delt with such unprofessional experiences and management. Don't even bother talking to her. Ask to speak to someone from billing. That was the only way I was able to get any help. When this was brought... read more

Business response:

We are happy that you have no complaints about the treatment you received. We are also very upset about how dental insurance companies handle their dental claims. It is a national disgrace. Dental Insurance is a contract between an individual or an employer directly with the insurance company, having nothing to do with a dental office. Every company provides higher or lower quality policies based on the premium you pay. They also renew annually or on an anniversary date. What is set in stone is the fees we quote you. That do... read more

Sarah B.'s profile image
Sarah B. 
rating
10 years ago

Dr. Jacobs is a horrible, unprofessional "dentist". I went in his office with an infection; he admitted I had an infection and then refused to give me antibiotic when offering to do surgery on me. I ran out as fast as I could. He has very bad bedside manner, too. Extremely rude. Do yourself a favor and don't go. 

Arlynna F.'s profile image
Arlynna F. 
rating
10 years ago

My whole family had started coming here with a few minor complaints... I figured I would give them a try...worst mistake I've ever made. When I initially made my appointment I let the receptionist know that I had braces and was wondering if that was going to be a problem because I had wanted to come in for a cleaning. She said it wouldn't be and that the dentist would know how to take my wire off. I get there and he struggles for about 20-35 minutes with trying to take my wire off asking me if I have seen the way my orthodon... read more

Business response:

I apologize for having a bad experience with our office before! We now have two other receptionists who are our office managers, they are very professional and know exactly what they are doing! I am not sure why the Dentist would make that mistake with your wire, but I assure you he has gotten a whole lot better and deals with Ortho every day with absolutely no problems or complaints! Also, we have lowered or prices significantly since you were last seen. Thank you for your time and I hope you and your family are doing well! 

Eric R.'s profile image
Eric R. 
rating
11 years ago

Horrible. Overpriced and the doctor is a scare tactic used car salesman. He will fill you with nonsense of why you need to give him tens of thousands of dollars for plastic surgery because people think you are ugly and it will give you health problems, not having perfect fake teeth will cause you to die young, etc. they charge almost $200 for a cleaning and do nothing special. The reason this place has no reviews is because they have yelp delete them all. I have spent thousands here already and was a patient of dr Jacobs fo... read more

Business response:

I'm sorry to hear you had a bad experience at our office. We can have you speak with our new office manager who is in charge of all the finances and get everything fixed. We do have a special going on right now for $89 for exam, x-rays, cleaning and a take home teeth whitening! If you'll give us a try again, we're more than happy to accomodate you with your dental needs. Thank you, and hope to hear from you soon! :) 

Frequently asked questions about Riverside Center For Esthetic Dentistry

How is Riverside Center For Esthetic Dentistry rated?

Riverside Center For Esthetic Dentistry has a 4.9 star rating with 270 reviews. 

When is Riverside Center For Esthetic Dentistry open?

Riverside Center For Esthetic Dentistry is closed now. It will open tomorrow at 8:00 a.m.