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Riverside Center For Esthetic Dentistry
- Dentists
- Riverside, CA
About this business
Location details
3777 Tibbetts St, Riverside, CA, 92506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 2:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was referred here by the VA and after my first appointments I never returned. The front staff was welcoming and friendly and even knew me by name. The reason I won't be returning or asking to return is because the manager treated me poorly. At first I didn't know she was the manager. She's an older lady and she came into the room to have me sign papers. She was not welcoming or friendly. I would have not noticed this was out of the norm, but I heard how she spoke to other patients and I did not receive that respect. I can ... read more
This place has by far the WORST treatment coordinator. Everytime I have been quoted incorrectly and have had surprise bills. I have been fighting with them about bills from a year ago. They keep sending statements threatening to send me to collections. Manager won't bother to compromise even tho it was HER fault. I have never delt with such unprofessional experiences and management. Don't even bother talking to her. Ask to speak to someone from billing. That was the only way I was able to get any help. When this was brought... read more
Business response:
We are happy that you have no complaints about the treatment you received. We are also very upset about how dental insurance companies handle their dental claims. It is a national disgrace. Dental Insurance is a contract between an individual or an employer directly with the insurance company, having nothing to do with a dental office. Every company provides higher or lower quality policies based on the premium you pay. They also renew annually or on an anniversary date. What is set in stone is the fees we quote you. That do... read more
Dr. Jacobs is a horrible, unprofessional "dentist". I went in his office with an infection; he admitted I had an infection and then refused to give me antibiotic when offering to do surgery on me. I ran out as fast as I could. He has very bad bedside manner, too. Extremely rude. Do yourself a favor and don't go.
My whole family had started coming here with a few minor complaints... I figured I would give them a try...worst mistake I've ever made. When I initially made my appointment I let the receptionist know that I had braces and was wondering if that was going to be a problem because I had wanted to come in for a cleaning. She said it wouldn't be and that the dentist would know how to take my wire off. I get there and he struggles for about 20-35 minutes with trying to take my wire off asking me if I have seen the way my orthodon... read more
Business response:
I apologize for having a bad experience with our office before! We now have two other receptionists who are our office managers, they are very professional and know exactly what they are doing! I am not sure why the Dentist would make that mistake with your wire, but I assure you he has gotten a whole lot better and deals with Ortho every day with absolutely no problems or complaints! Also, we have lowered or prices significantly since you were last seen. Thank you for your time and I hope you and your family are doing well!
Horrible. Overpriced and the doctor is a scare tactic used car salesman. He will fill you with nonsense of why you need to give him tens of thousands of dollars for plastic surgery because people think you are ugly and it will give you health problems, not having perfect fake teeth will cause you to die young, etc. they charge almost $200 for a cleaning and do nothing special. The reason this place has no reviews is because they have yelp delete them all. I have spent thousands here already and was a patient of dr Jacobs fo... read more
Business response:
I'm sorry to hear you had a bad experience at our office. We can have you speak with our new office manager who is in charge of all the finances and get everything fixed. We do have a special going on right now for $89 for exam, x-rays, cleaning and a take home teeth whitening! If you'll give us a try again, we're more than happy to accomodate you with your dental needs. Thank you, and hope to hear from you soon! :)
Frequently asked questions about Riverside Center For Esthetic Dentistry
How is Riverside Center For Esthetic Dentistry rated?
Riverside Center For Esthetic Dentistry has a 4.8 star rating with 256 reviews.
When is Riverside Center For Esthetic Dentistry open?
Riverside Center For Esthetic Dentistry is open now. It will close at 5:00 p.m.