Riverside Center For Esthetic Dentistry

C C. 

on Yelp

10 years ago

I loved Dr. Fernando Jacobs and his amazing staff. I'm not insured, and I needed my wisdom teeth removed. Not only was I impressed with the payment options available, my visit was quick and efficient and virtually pain-free. I even got an appointment the same day I called. Dr. Jacobs was kind, courteous, professional, and very personable. He made my visit extremely comfortable and even fun. I have never liked going to the dentist. Who does??? But I am happy to say that this was a great experience. Now my top two wisdom teeth... read more

Joe R. 

on Yelp

6 months ago

I was seen by Dr Jacobs today and 6 months ago. At the end of my exam, he did an orthodontic evaluation 2 times without asking me and pressuring me that I need braces. Costing several thousands of dollars more than twice as much as I paid for my kids braces. At the end I was told I needed to sign a form 6 months ago that I received his consultation or else he sign for me, today I ended the consult before he tried it again. It felt like an insult to me. I will not be returning to his office. 

Rita M. 

on Yelp

11 months ago

I left this office in tears -- please be kind to patients like me Please read this before booking your consultation. My experience today broke my heart, and I hope no one else ever feels the way I did. I don't usually write reviews, but I feel I need to share what happened so nobody else goes through this. After going through two failed denture experiences -- one paid out of pocket and one through my insurance -- I've been toothless for nearly six months. I've lost jobs, struggled to eat, and carried so much anxiety from ... read more

Leslie J. 

on Yelp

11 months ago

I left this office in tears -- please be kind to patients like me Please read this before booking your consultation. My experience today broke my heart, and I hope no one else ever feels the way I did. I don't usually write reviews, but I feel I need to share what happened so nobody else goes through this. After going through two failed denture experiences -- one paid out of pocket and one through my insurance -- I've been toothless for nearly six months. I've lost jobs, struggled to eat, and carried so much anxiety from ... read more

Wendy A. 

on Yelp

3 years ago

I thought my appointment was a new patient visit, as well as a consultation. I paid my $89, per the mailing, but I didn't receive any of the things it promised. I'm on the hook with another dentist for 2 crowns and an implant because Care Credit has already charged me for those. Wish I'd known that Dr. Jacobs takes Care Credit also, because I would have come to him in the first place. Regardless, I called my insurance when I left his office and found I can change my HMO plan to a PPO plan, but not until September when they h... read more

Mario R. 

on Yelp

4 years ago

I was referred here by the VA and after my first appointments I never returned. The front staff was welcoming and friendly and even knew me by name. The reason I won't be returning or asking to return is because the manager treated me poorly. At first I didn't know she was the manager. She's an older lady and she came into the room to have me sign papers. She was not welcoming or friendly. I would have not noticed this was out of the norm, but I heard how she spoke to other patients and I did not receive that respect. I can ... read more

J S. 

on Yelp

4 years ago

This place has by far the WORST treatment coordinator. Everytime I have been quoted incorrectly and have had surprise bills. I have been fighting with them about bills from a year ago. They keep sending statements threatening to send me to collections. Manager won't bother to compromise even tho it was HER fault. I have never delt with such unprofessional experiences and management. Don't even bother talking to her. Ask to speak to someone from billing. That was the only way I was able to get any help. When this was brought... read more

Sarah B. 

on Yelp

10 years ago

Dr. Jacobs is a horrible, unprofessional "dentist". I went in his office with an infection; he admitted I had an infection and then refused to give me antibiotic when offering to do surgery on me. I ran out as fast as I could. He has very bad bedside manner, too. Extremely rude. Do yourself a favor and don't go. 

Arlynna F. 

on Yelp

11 years ago

My whole family had started coming here with a few minor complaints... I figured I would give them a try...worst mistake I've ever made. When I initially made my appointment I let the receptionist know that I had braces and was wondering if that was going to be a problem because I had wanted to come in for a cleaning. She said it wouldn't be and that the dentist would know how to take my wire off. I get there and he struggles for about 20-35 minutes with trying to take my wire off asking me if I have seen the way my orthodon... read more