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Matheson Dentistry & Implant Center
- Dentists
- Queen Creek, AZ
About this business
Location details
20713 E Ocotillo Rd STE 102, Queen Creek, AZ, 85142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am still bothered by the hundred dollars a week. I am paying for an eight hundred dollar extra bill that exceeded the original estimate. I have very good dental coverage but agreed to pay the extra $2000 that my insurance did not cover. I went over the estimate thoroughly before we did the work only to find that there was another 800 that was due. keep in mind, they can report you as a late pay on your credit bureau. That's why they take your Social Security number on your initial sign-up.
Business response:
This sounds like a frustrating situation. Please call the office so we can figure it out. 480-888-8123. Ask for Kelly, Office Manager.
The dentist seemed so kind and wanted to help me when I called to make the visit they said the least they would do was X-rays and help get me something for my pain, antibiotics etc, I said perfect, they did the X-rays came back to talk to me I wanted to make sure my insurance would cover it before I decided on any plan:) they brought the dentist in and consulted me telling me what I need and that I needed an antibiotic for the infection, the other assistant comes back in to let me know I'm not covered, so I decide to not go ... read more
Business response:
Hi, we’re very sorry to hear about your experience and truly want to make things right. Please contact us directly at 480-888-8123 so we can better understand what happened and work toward a solution. Our goal is always to provide compassionate and thorough care, and we appreciate the opportunity to address your concerns personally.
After weeks of calling and waiting for a return call that NEVER came we gave up and went elsewhere. I sent messages on FB, we called and called, left messages, but absolutely nothing. It's clear they have plenty of patients and aren't looking for additional. ¯\_(ツ)_/¯
Business response:
We’re very sorry to hear about your experience and the lack of follow-up. That’s not the level of service we aim to provide, and we sincerely apologize for the frustration. Please give us a call at 480-888-8123 so we can look into what happened and do our best to make it right.
Frequently asked questions about Matheson Dentistry & Implant Center
How is Matheson Dentistry & Implant Center rated?
Matheson Dentistry & Implant Center has a 4.9 star rating with 1,606 reviews.
When is Matheson Dentistry & Implant Center open?
Matheson Dentistry & Implant Center is closed now. It will open tomorrow at 8:00 a.m.