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2814 Camino Dos Rios # 401, #401, Newbury Park, CA, 91320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Consider this an updated review (previous one was in 2021). I love this dentist and love the staff! Absolutely a great place! And I need a lot more (dental) attention than just the regular cleanings ... they don't push things you don't need and provide the BEST service and treatments! My family includes legal and medical professionals and without saying too much about that, we KNOW these folks are the real deal!
Business response:
Thank you so much for your review, Phil!!!! And YOU are the real deal - we love having you and your family as patients!
There is no better dentist than Julie Valde. It's a happy working place. And, the hygienist make you feel really comfortable. The office ladies Char and Sherry also makes you feel comfortable. They always have a smile on their face.
I am warning you!!! Do not go here. They are SCAM ARTISTS (especially Stephanie!) and do malpractice. They will overcharge you for procedures that are not needed. You really have to be vigilant with their billing. I would give ZERO stars if I could. Please do not go here. Go somewhere else -- anywhere but here -- for proper dental care. You have been warned.
Business response:
We are always committed to providing the best patient care experience. We have reached out to you by direct message. Please feel free to contact us at Julie Ann Valde, DDS (805) 499-7676
Great staff and office. We've been coming to Dr. Julie for the past 20 years. She and her staff have been so accommodating over the years. We've never had any problems with treatments, procedures, or insurance billing.
Business response:
Our office aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Mixed feelings, because the hygienist here was amazing. She was thorough in her explanations of each action, and had great bedside manner. It was one of the best deep cleanings I've had, and her approach was gentle and effective. I really do not want to have to find a new location, but the billing practices here are questionable. The office staff and billing have been awful to deal with. In the span of less than 2 months, I've been charged hundreds in excess of what I owe based on my insurance. They will say any amount owed ... read more
Business response:
Stephanie, I am sorry we did not meet your expectations for our business practices. Dental insurance companies continually change what your covered expenses are and we do our best to help our patients stay informed. Our hygienist is wonderful, and so is our oral surgeon/periodontist. If you would like to speak with me personally, please reach out - I will be there. I also want to check up on your graft and that it is healing well. Dr. Julie Ann Valde
Mixed feelings, because the hygienist here was amazing. She was thorough in her explanations of each action, and had great bedside manner. It was one of the best deep cleanings I've had, and her approach was gentle and effective. I really do not want to have to find a new location, but the billing practices here are questionable. The office staff and billing have been awful to deal with. In the span of less than 2 months, I've been charged hundreds in excess of what I owe based on my insurance. They will say any amount owed... read more
Business response:
Stephanie, I am sorry we did not meet your expectations for our business practices. Dental insurance companies continually change what your covered expenses are and we do our best to help our patients stay informed. Our hygienist is wonderful, and so is our oral surgeon/periodontist. If you would like to speak with me personally, please reach out - I will be there. I also want to check up on your graft and that it is healing well. Dr. Julie Ann Valde
Don't get scammed. Any procedures and fillings are up charged and will never be covered with what they tell you on your insurance. Wait for insurance before doing anything or you'll get charged extra per filing on top of three extra your insurance won't pay for material no insurance pays for. Got sent an extra 300 charge months later because when they called the first time to get my CO pay cost suddenly was now not covered for as much. Absolutely terrible, not only did I have to pay per filing their extra special fee for the... read more
Business response:
Thank you for your review, Victoria. We are equally frustrated when dental insurance companies change their coverages or pay less than estimated. This shouldn't happen and we do our best to make sure sure everything has been accounted for. If you would like to reach out again, please do, we would love to help.
Love this office. Great staff. Fun environment! Definitely recommend, thank you for your great care!
Amazing office, staff, and dentist. I have been to a lot of dentists and happily I cannot say that I have ever had a bad experience but I have to say that Dr. Valde is just terrific and her team is top notch!
Valde Julie Ann DDS has a 4.9 star rating with 206 reviews.
Valde Julie Ann DDS is closed now. It will open tomorrow at 9:00 a.m.